Terms of Use

1. Acceptance of these terms

These terms are a binding agreement between you and Deployza Labs Private Limited, a company incorporated in India with its registered office at Empire Estate, Bicholi Mardana, Bypass Road, Indore, Madhya Pradesh 452016, India ("we", "us", "ZiniApps").

By accessing this website or using the Assess platform, you agree to these terms. If you accept on behalf of an organisation, you confirm you have authority to bind it, and "you" means that organisation. You must be at least 18 years old.

If you do not agree to these terms, do not use the platform.

2. Description of the service

Assess is an assessment platform. It provides quiz creation from structured MCQ content, participant management, assessment invitations by secret key, browser-based exam delivery, proctoring capture, and section-wise reporting.

We may modify, add, or remove features over time. Where a change materially reduces functionality you rely on, we will give reasonable notice.

3. Account registration and security

• You must provide accurate registration information and keep it current.
• You are responsible for all activity under your credentials and must keep them confidential.
• Accounts are granted to your organisation and are not transferable to a third party.
• Users are assigned ADMIN or STANDARD roles; you are responsible for who you grant each role to.
• Notify us promptly of any suspected unauthorised access.

4. Your responsibilities for candidate data

You are the controller of the candidate personal data you process through Assess; we are your processor. You are responsible for:

• having a lawful basis to process each candidate's data;
• notifying candidates before the assessment that it is proctored, and what is captured — camera stills, screen images, audio clips, fullscreen and focus events, and device information;
• responding to candidate rights requests, with our assistance;
• instructing us on retention and deletion.

You acknowledge that the platform, when you enable proctoring, records photographic images of the candidate, images of their screen, and audio from their environment, and that you collect the candidate's name, email address, and any other contact details you choose to supply. You are solely responsible for having a lawful basis for each of these, and for obtaining candidate consent where the applicable law requires it.

You indemnify us in full against any claim, penalty, or cost arising from your failure to meet these responsibilities — including any claim brought by a candidate, or any regulatory action, relating to notice, consent, or the lawfulness of your processing. We are not liable to a candidate or to any authority for a determination you were required to make. See our Privacy Policy.

5. Acceptable use

You may use the platform to create and administer assessments for genuine evaluation purposes — recruitment, education, certification, training, or professional assessment — in accordance with these terms and applicable law.

6. Prohibited conduct

You must not:

• upload question content that is unlawful, infringing, obscene, or that you lack the rights to use;
• introduce malicious code, or attempt injection, cross-site scripting, or similar attacks;
• conduct denial-of-service attacks or otherwise degrade the platform for others;
• reverse engineer, decompile, or attempt to derive the source code, algorithms, or architecture of the platform;
• scrape or bulk-extract data other than through features we provide;
• impersonate another person or organisation;
• attempt to reach APIs not intended for the client you are using — in particular, reaching organisation or reviewer endpoints from the candidate exam application;
• circumvent, disable, or tamper with proctoring capture, or assist a candidate in doing so.

7. Intellectual property

We own the platform, including its software, design, architecture, documentation, and trademarks. You receive a limited, non-exclusive, non-transferable right to use it during your subscription, and nothing more.

You own your question bank, candidate data, and results. You grant us the licence needed to host, process, and display that content in order to provide the service.

8. Payment and billing

• Assessment credits are purchased in advance, in multiples of 10. Consumption is counted as assessments created and not cancelled — a bulk batch counts once per participant it creates.
• Assessment credits are valid for 2 years from the date of purchase. Credits not used within that period lapse and cannot be used, extended, or exchanged for money. Each purchase carries its own 2-year validity period.
• Your billing currency is fixed by the country selected at signup and cannot be changed afterwards.
• The per-assessment rate applicable at the time of purchase is recorded on the order; later price changes do not alter completed orders.
• Taxes are computed at purchase time and itemised on the invoice. Amounts are exclusive of tax unless stated.
• Creating assessments beyond your available allowance is not permitted until further credits are purchased.
• Payments are processed by our payment provider. We do not receive or store card details.

All purchases are final and non-refundable. Assessment credits, once purchased, are not refundable or exchangeable for money, whether or not they are subsequently used, and no refund is due on termination of your account for any reason. This applies to the fullest extent permitted by applicable law; where a mandatory consumer-protection law grants you a refund right that cannot be excluded, that right is unaffected.

9. Proctoring — what it does and does not do

The platform captures timestamped evidence and presents it to your reviewers as a timeline. Every conclusion drawn from that evidence is yours.

• We make no warranty that misconduct will be captured, observed, or reported. Cheating cannot be prevented in the absolute — a second device or another person in the room defeats any software running on the exam machine.
• Nothing in the proctoring system blocks, terminates, or invalidates an attempt.
• The absence of a signal is not evidence that nothing occurred; there are things a browser cannot observe at all.
• We are not liable for decisions you make about any person, or for the consequences of those decisions, whether or not proctoring evidence informed them.

10. Service availability

We aim to keep the platform available and will use reasonable efforts to do so, but we do not guarantee uninterrupted service. Maintenance windows, third-party outages, and factors beyond our control may cause downtime. Absent a separate written service level agreement, we accept no liability for unavailability.

11. Disclaimers and limitation of liability

The platform is provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, nor for loss of profits, revenue, business, goodwill, or data.

Our aggregate liability arising from or relating to the platform is limited to the fees you paid us in the three months preceding the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions; where that is so, these limits apply only to the extent permitted.

12. Indemnification

You will indemnify and hold us harmless against claims, damages, and reasonable costs arising from your question content, your handling of candidate data, your use of assessment results, or your breach of these terms.

13. Termination

• You may stop using the platform at any time.
• We may suspend or terminate access for material breach of these terms, including non-payment.
• Fees accrued before termination remain payable.
• On termination you may export your data for a reasonable period, after which we will delete or anonymise it in line with our Privacy Policy.
• Sections 4, 7, 9, 11, 12, and 14 survive termination.

14. Governing law and dispute resolution

These terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws rules.

The parties will first attempt to resolve any dispute in good faith. Failing that, the dispute will be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator, with the seat and venue of arbitration at Indore, Madhya Pradesh, India, conducted in English.

Subject to the arbitration agreement above, the courts at Indore, Madhya Pradesh, India have exclusive jurisdiction over any proceeding arising out of or relating to these terms, including applications for interim relief and enforcement of an award.

15. Changes to these terms

We may update these terms. Where a change is material, we will give notice before it takes effect. Continuing to use the platform after that date constitutes acceptance.

16. Contact

Legal enquiries: create a ticket, or write to us at the postal address below.

Deployza Labs Private Limited
Empire Estate, Bicholi Mardana
Bypass Road, Indore
Madhya Pradesh 452016, India

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